Where

Arrive & unpack - How to reach us easily

• Bus stop “Traunkirchen Ortsplatz” - directly in front of our door
• Traunkirchen Ort train station - just a 7-minute walk away
• Traunkirchen train station - 1.5 km away - shuttle service available on request
   

Parking facilities

• Hotel parking lot (exclusively for guests) - with “guests only” parking permit - 10 €/day – subject to availability; advance reservation recommended
• Public parking lot of the municipality - 13 €/day - depending on availability – subject to availability; advance reservation is not possible
• E-charging stations directly at the hotel - flat rate €30/charging - incl. all-day parking permit – subject to availability; advance reservation recommended

• Breakfast until 12:00 in our living room on the Belétage
• Nespresso coffee machine available in the room
• Foodie Hub as a weekly gastronomic masterclass for culinary souls
• Access to all culinary outlets of Gröller Hospitality

Culinary delights

• Tips for beautiful & fresh air cultural experiences in the region
• Hiking rucksack in the room (with provisions on request)
• Nature Explorer Cabin for wet outdoor equipment
• Snowshoe rental available in winter (subject to availability)
• Kayak and SUP rental available in summer (subject to availability)
• Mountain bike rental – €15 per day
• E-bike rental – €45 per day
• Bus shuttle to the Feuerkogel hiking & skiing area (bus stop within walking distance)
• Yoga Room on the 4th floor
• Yoga mat for indoor & outdoor use
• Fitness room in our sister hotel Das Traunsee – just a 2-minute walk away
• Personal trainer available upon request (surcharge applies)
• ChatGPT fraChanging weekly programme, depending on the season

Experience Calendar

• Access to the Rooftop BergSPA overlooking Lake Traunsee with adults only and family areas.
• Heated infinity pool with iconic view
• Bikini sauna, Finnish sauna, steam bath and ice grotto
• Relaxation room with fresh air deck
• Tea and infused water in the spa area
• Loan bath bag in the room with bathrobes and spa towels
• Yoga room for body and mind work
• Your private lakeside retreat – just moments from the hotel

Wellbeing

HIGH SEASON (03.06.2026 - 12.09.2026 | 22.12.2026 - 06.01.2027)

• up to 29 days before arrival - free cancellation & change possible!
• 28 to 15 days before arrival - cancellation fee = 50% of the total amount
• 14 days before arrival or later (even if you do not arrive) - cancellation fee = 90% of the total amount

LOW SEASON (07.01.2026  - 02.06.2026 | 13.09.2026 - 21.12.2026 | Expections will be listed separately)

• up to 15 days before arrival - free cancellation & change possible!
• 14 to 4 days before arrival - cancellation fee = 50% of the total amount
• 3 days before arrival or later (even if you do not arrive) = 90% of the total amount

HIGH SEASON 2027 (26.05.2027 – 11.09.2027 | 21.12.2027 – 06.01.2028)

• Up to 29 days before arrival: free cancellation or changes possible.
• 28 to 15 days before arrival: cancellation fee of 50% of the total amount.
• 14 days before arrival or later, including no-shows: cancellation fee of 90% of the total amount.

LOW SEASON 2027 (07.01.2027 – 25.05.2027 | 12.09.2027 – 20.12.2027 | Exceptions will be listed separately)

• Up to 15 days before arrival: free cancellation or changes possible.
• 14 to 4 days before arrival: cancellation fee of 50% of the total amount.
• 3 days before arrival or later, including no-shows: cancellation fee of 90% of the total amount.

OTHER INFORMATION

• Cancellations can only be accepted in writing.
• No refunds are possible for early departures.
• Explicitly stated non-refundable rates cannot be cancelled or changed.
• We recommend taking out cancellation insurance as part of the booking (€ 6 per person/day).
  Note: The cancellation policy replaces the right of withdrawal in accordance with the Consumer Rights Directive of the European Union.